Install Software and Authenticate Users

To backup and monitor endpoint data, the Endpoint package must be installed on your users' laptops and desktops. You can ask your users to download and to install the laptop package, or you can perform a silent installation of the laptop package. To decide which method to use in your environment, review the details of each method.

Important

Metallic supports up to three devices per user.

Interactive installations

User authentication	Tenant administrator action	User action
Active Directory	Configure an Active Directory identity server. Distribute the link for the laptop package to users. Users can use their email address to register their laptops.	Download and install the laptop package, and then register the laptop or desktop using your email address.
SAML	Configure an identity provider that supports SAML. Distribute the link for the laptop package to users.	Download and install the laptop package, and then register the laptop or desktop using your email address.
Local	Create users and automatically send the users email invitations. The email invitation contains a link for the laptop package.	Download and install the laptop package, and then register the laptop or desktop with your email address.

Mass distribution

User authentication	Tenant administrator action	User action
Active Directory	Configure an Active Directory identity server. Install the laptop package by using a third-party tool and the auth code.	None
SAML	Configure an identity provider that supports SAML. Install the laptop package by using a third-party tool and the auth code.	None